Frequently Asked Questions

1. When mastering do you work with a stereo master file, or do you work with all of the separate tracks of the song?
We accept the following file formats: Stereo: 16-bit, 24-bit and 32-bit preferably in 44.1KHz. Multi-tracks: if you are bouncing your tracks in to sub groups we prefer 24-bit 441.KHz.

2. Can you work with wav. files for mastering?
We accept both wav. and aiff files.

3. Can the design files be sent to you via Internet?
Yes, you can upload your files online ( upload ).

4. If I have a rough idea of how the cd cover should look, do you also make suggestions and help with the design?
Yes, our designers will work with all the elements you provide, and we have a design idea form you can complete to help the designers better grasp what you are envisioning.

5. If I need to print more cd’s in the future, can I send you the master copy and you print more cd’s?
We save your master copy and artwork for future reorders, all you have to do is simply place an order and we are ready to start.